Leading Bigger · Principle 7 of 21

Rewrite the Narrative

Build a shared story you both want.

8 minute readDeep ListeningTeam version included
Caspar's family in life jackets on board
From the bookIt is the most human thing for any of us to be seen, heard and understood.Chapter 7, The Big Bold Mindset
The story

Going to work with the argument still ringing in my ears.

We had two young children. My business was struggling and I was working long hours. At home, a long string of unresolved arguments had left me in a dark place.

We weren't listening to each other, and we weren't working as a team. It was corrosive to my mental health and to my ability to do my best work.

Is a broken home life the price of ambition? I don't believe it has to be. What changed things for us was learning to listen deeply and create a shared story of the future, together.

Where are you?

Do you have a shared story of the future?

?

If you're in a relationship, do you have an exciting story of the future you created together?

?

How much time have you invested in how you work as a home team?

?

Where could these skills help you at work?

The science of support

Support at home fuels progress at work.

Studies link supportive partners with more job satisfaction and less burnout, and emotional support from close relationships with a better chance of reaching your goals.

3 monthsHow long it took Caspar and his wife to create their first shared story. Some couples do it in an afternoon.

Why it matters

Distraction

A painful situation at home drains focus, energy and money.

A stable base

A shared story of the future gives you a supportive base to work from.

A leadership skill

The process that builds a shared story at home builds one at work too.

Big Bold Leaders

Reshma Saujani: life and work together

2012The year she founded Girls Who Code to close the gender gap in tech
MomsLater campaigned for policies that support working parents

Saujani talks about work-life integration rather than work-life balance, and about putting mental health and home life first so you can do your best work.

She's part of a new generation of leaders who see a strong home life as part of high performance, not a trade-off against it.

Focus on the life in front of you. Not the challenges behind you.Caspar Craven
The tool

Deep Listening

Active listening is listening only. Deep Listening is listening and then creating, together. Caspar created it for home and now uses it at work.

Step 1

One open question

At home: "What is truly important to you in life?" At work: "What would make you proud if we achieved it together?" Each person writes their answers.

Step 2

One person is heard

A asks, B answers. A writes down everything, asks "anything else?", then reads it back until B says "yes, you've understood me".

Step 3

Swap

Now B listens and A is heard, in exactly the same way.

Step 4

Find what you share

With a highlighter, mark only the things you both hold. These are your building blocks.

Step 5

Create

Build an exciting story of the future using only the shared pieces.

Step 6

Keep it visible

Put the story where you'll see it. A drawer won't cut it.

Try this week

Ask one searching question

Ask someone at home: what is truly important to you in life? Write down every word. Ask "anything else?" until they've finished. Then read it back until they say you've understood.

Take it to your team

Deep Listening at work

Use the work question and pairs. People who feel heard give far more.

Everyone answers: what would make you proud if we achieved it together?
In pairs, take turns to be heard and played back, word for word.
Pairs share what they have in common. Start the team story from there.